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What is ACRD, and what services do you offer?ACRD (Advocates, Counselors, and Representatives for the Disabled) is an organization dedicated to supporting disability advocates through resources such as the ACRD Academy, the CLE Library, and access to SkillTRAN tools.
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How can I become a member of ACRD?You can become a member by selecting one of our membership tiers on our website and completing the registration process. Membership grants you access to a range of valuable resources and tools.
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What benefits do ACRD members receive?ACRD members gain access to educational courses through ACRD Academy, continuing legal education materials in the CLE Library, and powerful vocational analysis tools from SkillTRAN.
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Can non-members access ACRD resources?ACRD resources are only available to members.
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How does ACRD support the professional development of its members?ACRD supports professional development through educational courses, legal resources, and tools that help members enhance their skills and knowledge in disability advocacy.
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How often do you update your courses and resources?We regularly update our courses and resources to ensure they remain relevant and useful. Check our website for announcements on new content and updates.
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Are there networking opportunities for ACRD members?Yes, ACRD hosts events and online forums where members can connect, share experiences, and learn from each other. Stay tuned for upcoming networking opportunities on our website.
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How do I choose the right membership plan for my organization?Choosing is simple. Regardless of the number of roles within your organization, if you have 10 total employees, you should choose the 4-10 Plan. If you have 60 total employees, you should choose the 51+ plan. Our plans are not based on the total number of attorneys only or the number of SkillTRAN licenses that are needed.
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What happens after I purchase a membership?Once you purchase a membership, we’ll promptly reach out to obtain your organization’s roster. This allows us to activate membership benefits for all your employees, ensuring they have immediate access to resources like ACRD Academy, the CLE Library, and SkillTRAN. We’ll guide you through the onboarding process to make sure your entire team is set up and ready to take full advantage of everything your membership offers. Our support team is always available to assist you and answer any questions during this process.
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Does my entire organization benefit from the membership or just the attorneys?Your ACRD membership is designed for your entire organization, not just the attorneys. All employees, including paralegals and support staff, can access and benefit from the resources provided, such as ACRD Academy, CLE Library, and SkillTRAN. This ensures that your whole team is well-equipped to contribute effectively to your mission.
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How do membership renewals work each year?Membership renewals are simple and straightforward. Each year, you’ll receive a renewal notice before your current membership expires. This notice will provide details on how to renew your membership for the upcoming year. It’s important to renew on time to ensure uninterrupted access to all the resources and benefits your organization relies on. We also offer support to guide you through the renewal process if you have any questions or need assistance.
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Which Membership Tier Do I Choose?The ACRD membership tiers are designed to support all employees, regardless of their role within the organization. We’re committed to helping everyone in your company succeed by providing comprehensive resources that cater to the diverse needs of your team. Membership is also NOT based on the number of “seats” needed. Choosing the correct tier based on your total size is what allows ACRD continue providing superior tools at an affordable price for both large and small organizations alike.
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What is the difference between the CLE library and the ACRD Academy?The ACRD Academy is intended to provide educational resources to non-representative staff members. At ACRD, we know how imperative (and time-consuming) training new and current staff members can be. Our library is starting out with Social Security basics and leadership modules. Individuals completing the modules will receive a certificate of completion.
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How long will I have access to the ACRD Academy courses?Access to all courses are subject a yearly renewal.
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What is ACRD Academy?ACRD Academy is an educational platform offering a variety of courses and resources to help professionals in the disability advocacy field enhance their skills and knowledge.
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Who can access ACRD Academy courses?All members of your organization with an ACRD membership can access the courses and resources available through ACRD Academy.
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What types of courses are offered in ACRD Academy?ACRD Academy provides courses covering various topics, including disability law, advocacy techniques, vocational rehabilitation, and professional development.
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How can I enroll in a course at ACRD Academy?Once a member, you can browse available courses through the ACRD Academy portal and enroll directly online. All enrolled courses will be accessible from your account dashboard.
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Are ACRD Academy courses self-paced?Yes, all courses in ACRD Academy are self-paced, allowing you to complete them at your convenience and fit them into your schedule.
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How do gain access to the CLE library and ACRD Academy after purchasing?Upon the purchase of any of our offerings, you will receive an email receipt with instructions. If you have any difficulties accessing our courses, please contact us for assistance.
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How do I report my CLE courses through your library?Once you have purchased access to the library (members receive access at a discounted rate) and choose the courses you would like to take, the site will walk you through the process. You can also research your state's reporting requirements.
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What is the difference between the CLE library and the ACRD Academy?The ACRD Academy is intended to provide educational resources to non-representative staff members. At ACRD, we know how imperative (and time-consuming) training new and current staff members can be. Our library is starting out with Social Security basics and leadership modules. Individuals completing the modules will receive a certificate of completion.
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What practice areas does your CLE library cover?The ACRD CLE library courses cover the following areas: Government Claims and Military Law Personal Injury and Negligence Social Security and Disability Law Workers' Compensation
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How long will I have access to the CLE courses?Access to all courses are subject a yearly renewal.
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What is SkillTRAN, and how does it benefit my organization?SkillTRAN provides labor market research and vocational analysis tools that help organizations make informed decisions in vocational rehabilitation and disability advocacy.
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How can my team access SkillTRAN tools?As part of your ACRD membership, your organization will receive access to SkillTRAN tools, including OASYS Web. You can log in through the SkillTRAN website to use these resources.
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Is there training available for using SkillTRAN tools?Yes, there are training resources and support to help your team effectively utilize SkillTRAN tools.
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What is OASYS Web, and what features does it include?OASYS Web is a professional tool for using occupational data, offering features like Job Browser Pro and access to the Occupational Requirements Survey (ORS).
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How can I contact ACRD for support or inquiries?You can reach our support team through the contact form on our website, by emailing info@acrd.org, or by calling our support hotline at 202-500-7755 during business hours.
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What should I do if I encounter technical issues with the website or tools?If you experience technical issues, please contact our support team with a detailed description of the problem. We’ll work to resolve the issue as quickly as possible.
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How long does it take to receive a response from ACRD support?Our support team aims to respond to inquiries within 24 hours. During busy periods, response times may be slightly longer, but we strive to address all issues promptly.
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What if I forget my login credentials?If you forget your username or password, use the "Forgot Password" link on the login page to reset your credentials. If you need further assistance, contact our support team.
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How can I update my account information or membership details?You can update your account information by logging into your account and navigating to the "Account Settings" section. For membership changes, contact our support team for assistance.
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How do I report a problem with a course or resource?If you encounter an issue with a course or resource, please report it to our support team with specific details so we can investigate and resolve the problem efficiently.
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How do I update my company roster?To update your company roster, navigate to the "Contact" section of our website and select "Employee Roster Update" at the bottom of the page. Fill out all the required information to submit your changes. Alternatively, you can email us at info@acrd.org or call us directly at 202-500-7755 for assistance.
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